Resources
Explore practical community management resources and social media tools for managing content, engagement, moderation and online communities.
PRACTICAL SOCIAL MEDIA & COMMUNITY MANAGEMENT RESOURCES
These resources are built from the same real-world social media and community management experience featured in my portfolio.
WHY I BUILT SOCIAL & COMMUNITY COMMAND OS
I’ve spent years managing social media and online communities, and one thing I’ve learned is that the hardest part usually isn’t knowing how to make a post or answer a comment.
It’s managing everything around it.
What do we post? Who handles this comment? Does this need an admin? What happens when something goes wrong? How do we keep everyone on the same page? What are we actually measuring?
Eventually, I realized that the answer to most of those problems wasn’t another app, another content calendar, or another list of social media tips.
It was having a system.
That’s why I created the Command OS collection: practical frameworks, templates, workflows, and resources designed around the work that social media and community managers actually do.
My goal is simple:
Less guesswork. Less reinventing the wheel. More time to actually build something worth engaging with.
BUILT FROM REAL-WORLD EXPERIENCE
These aren’t theoretical systems. They’re informed by my professional experience building social media programs, managing digital content, training teams, working with nonprofits, and moderating large online communities.
WHICH COMMUNITY MANAGEMENT RESOURCES DO I NEED?
Both systems are designed to make managing an online presence easier, but they solve different problems. Here’s the easiest way to choose.
I MANAGE SOCIAL MEDIA
Social Command OS
For people responsible for content strategy, publishing, engagement, analytics, reporting, and keeping an organization’s social presence running.
Built for social media managers, nonprofits, creators, small businesses, and marketing teams.
Choose the level that fits your needs:
Social Starter — $29
The essential tools and templates for organizing your social media workflow.
Social Pro — $69
A more complete system for managing strategy, content, engagement, reporting, and ongoing social operations.
Agency / Consultant — $149
The complete Social Command system with licensing and resources designed for professionals managing social media for clients.
I MANAGE A COMMUNITY
Community Command OS
For people responsible for Facebook groups, moderation, member engagement, moderator teams, community rules, escalation, crisis response, and community health.
Built for Facebook group admins, community managers, nonprofits, creator communities, and moderation teams.
Choose the level that fits your community:
Community Builder — $29
Essential tools for building structure around moderation and day-to-day community management.
Community Pro — $69
The complete operational system for managing moderators, rules, escalation, engagement, sensitive situations, and community health.
Agency / Consultant — $149
The complete Community Command system with resources and licensing for professionals managing communities for clients.
I MANAGE BOTH
Complete Command OS
Social Command OS + Community Command OS
This is increasingly the reality: you’re responsible for the organization’s social media presence AND the community around it.
That’s where the two systems work especially well together.
The Complete Command OS Bundle — $99
If you manage both the content an organization publishes and the community that forms around it, you shouldn’t have to choose between the two systems.
Get Social Command OS + Community Command OS together for $99.
Social Command helps you manage what your organization publishes.
Community Command helps you manage what happens around the people who engage with it.
NOT READY FOR THE FULL SYSTEM? START FREE.
The Community Manager’s 1-Page Escalation Cheat Sheet — FREE
A quick-reference guide for deciding what a moderator can handle, when to pause, and when an admin needs to step in.
Community moderators make dozens of judgment calls that nobody sees. Delete it? Leave it? Warn them? Escalate it? Is this actually a crisis, or just a heated conversation?
And too often, the answer is basically: use your best judgment.
So I made something I wish more moderation teams had. The Community Manager’s 1-Page Escalation Cheat Sheet.
It’s a free quick-reference guide for deciding what a moderator can handle, when to pause, and when an admin needs to step in. No email course. No 40-page ebook. Just something useful you can keep open while you work.